Nomadica Outfitters purchases made at NomadicaOutfitters.com can be returned for any reason within 30 days of purchase. All returned items must be in new, resalable condition and include original packaging and all hardware and accessories.
After 30 days, non-warranty related returns are at the sole discretion of Nomadica Outfitters. A restocking fee may apply.
If you’d like to make a return or exchange, please email us first at firstname.lastname@example.org for a RMA# (Return Merchandise Authorization number).
If the reason for return is not a result of a Nomadica Outfitters error, shipping costs, if any, incurred by Nomadica Outfitters may be deducted from your refund. Shipping costs incurred by the customer will only be refunded if the return is the result of a warranty claim or an error by Nomadica Outfitters. Please note: if you return an item and did not originally pay shipping costs, the original shipping cost incurred by Nomadica Outfitters will be deducted from your refund.
If the returned products are not in new, re-sellable condition - a repackaging, restocking, and/or damaged goods fee of up to 30% of the product value may be deducted from the refund. We strongly urge you to repackage the products with care.
We are unable to accept returns of Kovea Gas Canisters.
It generally takes 3 – 5 days after the package arrives at our warehouse for your return to be processed and credit to be issued to your card. As soon as the return is processed you’ll get an email confirmation.
When choosing a shipper to return products, keep in mind that Nomadica Outfitters cannot be held liable or responsible for items lost in transit. We recommend using a carrier that can provide tracking and insurance.
Please print your return mailing address clearly on the shipping label. Thank you!